📚 Return & Exchange Policy
At Book Link KSA, your satisfaction is our priority. We’re committed to resolving any issues related to damaged or incorrect books with a fair and transparent return and exchange process.

✅ Eligibility for Return or Exchange
You can request a return or exchange only if:

• The books delivered are damaged (as defined below), or

• You received the wrong books or some items are missing from your order.

📌 Important:
You must contact us within 72 hours of delivery to be eligible. After 72 hours, we are unable to process any return or exchange requests.

📦 What Damages Are Covered
We only accept returns or exchanges for the following issues:

• Severely Damaged Spine – Pages coming apart due to spine damage.

• In-Transit Damage – Only major damages qualify (e.g., crushed book). Minor dents, corner bends, or surface scratches are not eligible.

• Misprinted Pages – More than 2 misprinted pages.

• Torn Pages – More than 2 torn pages.

• Missing Pages – More than 2 pages missing.

• Unreadable Pages – Due to smudges or printing issues affecting more than 2 pages.
  
  We only issue refunds in cases where books have misprints, missing pages, or any other problem that makes it difficult for the customer to read.
  Refunds are not provided for reasons such as dents, pixelated covers, or any other issues, since we sell printed books ,which is clearly mentioned on all product listings on our website..
  
  

📘 Wrong or Missing Books?
If you received the wrong book(s) or your order is incomplete, you are eligible for a return or exchange.

🔁 How to Request a Return or Exchange
Email us at: booklinks008@gmail.com
(Within 72 hours of delivery)

• Include your order number and a detailed explanation of the issue.

• Attach clear photos showing the damage or incorrect books.

• Wait for our response – If approved, we’ll provide the return instructions.

🚫 Non-Returnable Items
We do not accept returns or exchanges for:

• Minor damages like small bends or cover scratches.

• Corner dents or similar marks that may occur during delivery.

• Items not purchased directly from Book Link KSA.

• Books not meeting the criteria above (unless a partial refund is agreed).

💳 Refunds
Once your return is received and approved:

• You will be notified via email.

• Refunds will be issued to your original payment method within a few business days.

If you have any questions, feel free to reach out at booklinks008@gmail.com